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Common reasons for losing potential customers
I ran across this the other day and thought it was perfect for our series on improving online conversions. The graphic below illustrates several very common reasons for losing customers. It is important that you remember – if you lose a customer the first time there is less than a 1% chance they will return and make a purchase from you. Keep that in mind when you are looking at this list and playing Devils Advocate.
Source: What Makes Someone Leave A Website?
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Tyler Byrd
Tyler Byrd is a global marketing and social media expert who has been connecting people and products through technology for more than a decade. As co-founder of Red Rokk Interactive, a Bellingham-based advertising agency, he has worked with such well-known customers as Papa Murphy's, Body Glove and H&M. Voted the Bellingham Business Journal's 2013 Business Person of the Year, he has a passion for community involvement, innovation and entrepreneurship. Website: http://www.linkedin.com/profile/view?id=22009229
